We collect various types of personal information when you place a product order, including your name, address, email address, and phone number. This information is shared with our e-commerce software providers to ensure timely delivery of your order. We use your email address to communicate with you about your order and manage our customer relationship with you.
We do not store your payment information on Cogent Copy servers. Instead, your payment information is securely communicated to and processed by our e-commerce software and banking service providers. All personal information collected for an order is used solely for order fulfillment and customer relationship management.
If you interact with our blog, we will only collect the personal information you voluntarily provide, such as your email address and your name.
We may also collect information related to your use of the Sites, such as your browser type, IP address, requested URL, referring URL, and timestamp information. We use this information to provide the best possible user experience and to perform statistical analyses of user behavior and characteristics.
To enhance our service quality, we may send cookies to your computer to identify your browser. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are browsing the Site. We use both session and persistent cookies, and you can accept or decline them using your web browser settings. However, if you disable cookies, certain parts of the Sites may not function correctly.